Welcome to Our FAQs Page!
Looking for answers?
Whether you’re dealing with back pain, neck pain, or any other musculoskeletal or healthcare issues, our frequently asked questions page is here to help provide answers to help you lead a more balanced and healthy life!
Do I have to book my appointment online?
No. You can also reach us by email at support@mobilewellnesscare.com or by leaving a voice or text message at (480) 299-7192. We will be happy to help schedule an appointment that best fits your schedule and answer any questions you may have.
What are your hours?
We are open daily by appointment. Availability varies by location and provider. For more specific information you can contact us or you can access our online booking system directly by selecting your city here. You will then be able to see available services and pricing in your area. Clicking on the “book with..” button will take you the online booking page for that provider and you will see their available appointment times.
What areas do you service?
We are currently offering services in the Phoenix Metro area. Go to https://mobilewellnesscare.com/select-your-city to see a list of cities currently offering services.
Is a membership required?
No. We offer affordable and straight-forward pricing without a membership.
Are there any additional or hidden fees?
While there may be additional fees for add-on services or travel to remote areas outside of our service areas, there are no additional fees to the prices listed on our booking site.
Are tips required?
While tips are not required, they are appreciated and encouraged if you are happy with the service that you were provided.
How long does an appointment last?
Appointment times can range between 15 minutes to 2 hours depending on the service that you choose to receive. Visit our services and pricing page to see the anticipated length of each service option.
Do you take insurance or medicare?
While we do not take any insurance or medicare, receipts are available that can be submitted to your insurance carrier for reimbursement.
How do I book an appointment online?
From the website, click on any of the “schedule an appointment” buttons or you can also access our online booking system directly by selecting your city here. You will then be able to see available services and pricing in your area. Clicking on the “book with…” button will take you the online booking page for that provider.
Can I book appointments for multiple people (family members) under one account?
Yes! Not only does JaneApp allow you to manage appointments for yourself and your family members all under one account, you will also enjoy substantial savings when additional individuals receive treatment at the same time and location.
What if I need to reschedule or cancel my appointment?
No problem! You can easily reschedule or cancel your appointment through the JaneApp platform. Just log in to your account, find your appointment, and make the necessary changes. Cancellations must be made more than 24 hours in advance of your scheduled appointment in order to avoid being charge a $50 late cancellation fee.
Is there anything else I need to do before my appointment?
You may be prompted to fill out some intake forms or provide additional information before your appointment. This helps our providers better understand your needs and provide personalized care. In addition, please have a suitable space ready for the provider to use and be sure to wear clothing that is non-restrictive, comfortable and appropriate for the service you are receiving.
Is my credit card information secure?
Yes. JaneApp uses SOC 2-audited servers to ensure secure data storage and handling. All data is encrypted using 128-bit encryption during transfer and 256-bit encryption when stored, similar to banking standards.
Is the privacy of my personal information protected?
Absolutely. JaneApp is compliant with major privacy regulations (HIPAA, PIPEDA, and GDPR), ensuring that client data is handled with the highest privacy standards.
What if I encounter technical difficulties or have questions about the booking process?
If you need assistance or have any questions, feel free to reach out to our friendly staff at support@mobilewellnesscare.com, or call or text us at (623) 304-4802. We’re here to help and ensure your booking experience is as smooth as possible.
What kind of services does Mobile Wellness Care offer?
Mobile Wellness Care offers a variety of wellness services including chiropractic, massage, and acupuncture. Visit our services and pricing page to see a list of available services currently being offered.
What qualifications do Mobile Wellness Care practitioners have?
Our practitioners adhere to all state regulations and hold the necessary certifications required by their respective states.
Can I request specific practitioners for my appointment?
Certainly! However, availability may be limited depending on your service area.
Do you offer corporate or group services?
Absolutely! For more information on our corporate or group wellness services, please visit https://mobilewellnesscare.com/corporate-wellness, reach out to us via email at support@mobilewellnesscare.com or give us a call at (480) 299-7192.
How much does a mobile chiropractic treatment cost?
To view current pricing for mobile chiropractic services please visit our services and pricing page.
How much is a 60 minute mobile massage?
To view current pricing for mobile massage services please visit our services and pricing page.
How much does a 90 minute mobile massage cost?
To view current pricing for mobile massage services please visit our services and pricing page.
How much does a 120 minute mobile massage cost?
To view current pricing for mobile massage services please visit our services and pricing page.
Are there discounts for family or group chiropractic adjustments?
Yes, discounts are offered when more than one individual receives treatment during the same appointment time and location. The more individuals there are that receive a treatment, the greater the discount. To view current pricing please visit our services and pricing page.
How much do mobile acupuncture treatments cost?
To view current pricing for mobile acupuncture services please visit our services and pricing page.
What types of mobile acupuncture treatment are offered?
Go to our services and pricing page to find a list of acupuncture treatments being offered.
What types of mobile massage services do you offer?
Massage techniques will vary by provider, but techniques currently being offered by our mobile massage therapists include: Swedish, Deep Tissue, Sports, Thai, Prenatal, Hot Stone, Cupping, Craniosacral, Lymphatic and Oncology. You can see what specific techniques are offered by each therapist by viewing their profile on our booking site.
What additional therapies are available with a mobile chiropractic treatment?
Additional therapies will vary by provider but therapies currently being offered by our mobile chiropractors include: Trigger Point Therapy, Myofascial Release, Instrument Assisted Soft Tissue Mobilization (IASTM), dry needling, electrotherapy, rehabilitative exercise, ART, PNF/Assisted Stretching and Kinesiology. You can see what specific therapies are offered by each provider by viewing their profile on our booking site.
What conditions can mobile chiropractic care help treat?
Our mobile chiropractors can help treat a wide range of conditions, including back pain, neck pain, headaches, arthritis, pinched nerves, scoliosis, poor posture, sciatica and muscle stiffness.
What is mobile chiropractic care?
Our mobile chiropractors can help treat a wide range of conditions, including back pain, neck pain, headaches, arthritis, pinched nerves, scoliosis, poor posture, sciatica and muscle stiffness.
How many mobile chiropractic sessions will I need?
The number of sessions you’ll need will depend on your specific condition and treatment goals. Our providers will work with you to create a personalized treatment plan.
Is there a “crackless” chiropractic option?
While we do offer the old fashioned popping chiropractic adjusting techniques, if you prefer, our mobile chiropractors also have highly effective “crackless” methods that will be sure to improve your spinal health and reduce nervous system interference. These options will vary by location and provider.
Contact Us
Thank you for your interest in our Mobile Wellness Care services. If you have any questions or comments please fill out the contact form or contact us by phone or email.